Frequently Asked Questions
Everything you need to know about clean, effective clinical skincare.
Are INNBEAUTY PROJECT products clean and vegan?
Yes! All of our products are 100% vegan, cruelty-free, and formulated without 2,000+ potentially harmful ingredients including parabens, sulfates, and synthetic fragrances.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to follow your package's journey to your doorstep.
What is your return policy?
We want you to love your glow. If you are not satisfied with your purchase, you can return it within 30 days of delivery for a full refund, minus shipping costs.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working hard to bring our products to more countries soon!
Are your products safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be effective yet gentle. However, we always recommend performing a patch test before incorporating a new product into your routine.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Shop Pay for installments.